Privacy Policy

1. Introduction

DeadSubs ("we," "us," or "our"), operated at deadsubs.com, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

By using the Service, you consent to the practices described in this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information you provide

• Account information: When you sign in, we receive your email address, display name, and profile picture from your authentication provider (e.g., Google). We do not receive or store your password.
• Payment information: When you purchase credits, payment is processed by our third-party payment provider. We do not store your credit card number, bank account details, or other payment credentials. We receive a transaction confirmation and the amount paid.

2.2 Information collected automatically

• Search queries: Keywords you enter when searching for subreddits are stored to provide cached results, improve the Service, and display your search history in your dashboard.
• Usage data: We collect information about how you interact with the Service, including pages visited, features used, and timestamps. This data helps us improve the user experience.
• Device and browser data: We may collect your IP address, browser type, operating system, and device information through standard web server logs and analytics tools.
• Cookies: We use essential cookies to maintain your authentication session and preferences. We do not use third-party advertising cookies.

2.3 Information we do NOT collect

• We do not collect or access your Reddit account credentials.
• We do not read, post to, or modify any Reddit content on your behalf.
• We do not scrape or store private Reddit messages, private subreddit data, or any non-public Reddit information.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process credit purchases and maintain your account balance
• Display your search history and saved results in your dashboard
• Cache search results to reduce redundant API calls and improve response times
• Communicate with you about your account, purchases, or support requests
• Detect, prevent, and address abuse, fraud, or technical issues
• Analyze usage patterns to improve features and user experience

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers provided by our hosting and database providers. We use industry-standard security measures including:

• Encrypted data transmission via HTTPS/TLS for all connections
• Encrypted database storage for sensitive account information
• Authentication handled by trusted third-party providers (e.g., Supabase Auth) rather than custom password storage
• Payment processing handled entirely by PCI-compliant third-party providers

While we take reasonable precautions, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.

5. Third-Party Services

We use the following third-party services that may process your data in accordance with their own privacy policies:

• Supabase — Authentication and user management
• Payment processor — Credit card and payment processing (we do not store payment credentials)
• Reddit public data — We query publicly available Reddit data to generate search results. No private Reddit data is accessed.
• Hosting provider — Server infrastructure and data storage

We encourage you to review the privacy policies of these third-party services.

6. Data Retention

• Account data is retained as long as your account is active.
• Search history is retained for as long as your account exists, and is visible in your dashboard.
• Cached search results (subreddit data) are refreshed periodically and older cached data may be purged automatically.
• Transaction records are retained for accounting and legal compliance purposes, even after account deletion.

When you delete your account, your personal data (email, name, search history) is permanently removed. Anonymized, aggregated data may be retained for analytics purposes.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate personal data.
• Deletion: Request deletion of your personal data and account.
• Data portability: Request your data in a machine-readable format.
• Objection: Object to certain types of data processing.

To exercise any of these rights, reach out via the live chat widget in the bottom-right corner of any page. We will respond to valid requests within 30 days.

8. Children's Privacy

The Service is not intended for users under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. International Data Transfers

Your data may be processed and stored on servers located outside your country of residence. By using the Service, you consent to the transfer of your data to these locations. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please reach out via the live chat widget in the bottom-right corner of any page